When Good isn’t Good Enough


Bad employees aren’t the threat to organizations chasing excellence; it’s the mediocre employees that are the real problem. So when you look around your organization, what do you see? What are you? For some, I suspect, that answer will be a bit surprising.

How to Handle Returns

The bigger your business gets, the more returns are likely to happen. An effective process will actually help you improve your business.

A Business Lesson from "Les Mis"

Show your customers how much you care by putting your all into helping them.